Interlink Express' Predict wins Queen's Award for Innovation
Laser Tag in a box only uses predict from Interlink for its Laser Tag hire!
Interlink Express as part of the DPDgroup has won the Queen's Award for Enterprise 2015 in the Innovation category, for its unique one hour delivery service, Predict
The award - the most coveted in British commerce - recognises not only the quality of the innovation itself, but also the enormous contribution Predict has made in the transformation of the company and the dramatic growth achieved in the last five years.
Launched in 2010, Predict remains the only free service in the UK to give parcel recipients advanced notification of their exact one hour delivery slot by SMS or email, so that they don't have to wait in all day for their parcel. The service includes a full range of 'in-flight' options allowing the customer to divert their parcel at any time to a specified neighbour or arrange the delivery for another day if they can't be at home.
Predict was developed in the UK by DPDgroups and uses a bespoke route optimisation system which is fully integrated with the driver's handheld device. That same device also enables the driver and thecustomer to communicate in real-time about the delivery.